Always deliver more than expected! Our brand new home was flooded during the big flood of TN 2010. The OWNER of the company came out to our home within a few hours of calling about replacing the unit. Everyone went overboard to accommodate our needs/schedule, etc. Now another year later – needed something checked out – they came out immediately – identified the issue, verified warranty covered it & taking care of the problem with no questions. I will always do business with MJ Frick!